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Victoria Street Fx, Best foreign exchange London Victoria

Best Exchange Rates​

We offer the best conversion fees for all major currencies with NO Commission, NO Handling Fee, No Admin Fee & ABSOLUTELY NO OTHER HIDDEN FEES

Long Opening Hours

We are open 7 days a week for business as usual. Please call us in advance for stock availability. Find our opening hours here. Please visit our google business page.

Excellent Location

Ideally based on Victoria Street, London just few minutes walk away from the Victoria Railway and Coach Stations, two stores away from the District & Circle Line exit                          

EUR-Euro
Our Best Exchange Rate
1 GBP = 1.1834 EUR

Orders are valid for 24 hours.
Read T&C for more information

1

WELCOME TO VICTORIA FX CHANGE

Based in the heart of Victoria, London, SW1E, Victoria Street FX is offers the most competitive and the best exchange rates for all major currencies in the town. Our retail store is located just a few minutes’ walk away from both the Victoria Coach Station and the Victoria Railway Station and two stores away from the Circle & District Line exit on Victoria Street.

With a very large amount of footfall of tourists around the world, retail and corporate clients we strive to offer the best exchange rates possible and a guaranteed preferential rates for our customers with an account with us.

Call us now on 0203 64 32 941 or email us on rates@victoriastreetfx.com to find out more. Also you could follow us on twitter @VicFXChange or Like Us on Facebook at facebook.com/VictoriaFXChange for daily exchange rate and news updates.

Online Order & Branch Collection

Currency Exchange rates are live and active and changes almost every minute. You could avoid any disappointments by ordering your currency online at our branch at no extra fee. Please note all orders are only held for 2 hours and to be cleared by 6PM every day.

Delivery by Post

Our competitive exchange rates attract customers around the country. In order to facilitate their needs, we deliver currencies by post at a pre-agreed rate.

Rate Tracker

With rates fluctuating often, we understand you desire to the best value for your money. In order to facilitate your need, we track the rates for you.

Our Services

Victoria FX Change offers the best exchange rates in town for all major currencies and gives preferential value for customers who have registered with us and or follow us on Facebook. We are known to offer the best in the market and have a large base of customers from tourists around the world to retail and corporate customers in UK.

Sell & Buy Back

Sell & Buy Back

Victoria Street FX offers the best exchange rates in town for all major currencies and gives preferential value for customers who have registered with us and or follow us on Facebook.

Online Order

Online Order

Exchange rates are live and active and change very frequently. Avoid any disappointments by ordering your currency online and collect at our branch for no extra fee.

Delivery by Post

Delivery by Post

Our competitive currency rates attract customers from around the country. In order to facilitate their needs, we deliver currencies by post at a pre-agreed rate.

Rate Tracker

Rate Tracker

With rates fluctuating often, we understand you desire to obtain the best value for your money. In order to facilitate your need, we will track the rates for you.
It’s such amazing exchange in London🤝🏽
Quick, efficient and good rate!
Yuko IidaYuko Iida
3 days ago
Karen CollinsKaren Collins
7 days ago
Booked currency available and easy to pick up. Recommend.
G PetrussaG Petrussa
8 days ago
Very efficient service
Really great and smooth experience! Recommended
Melissa LoMelissa Lo
14 days ago
Very friendly and quick service.
Very nice people’s working.
DianaDiana
14 days ago
Quick and efficient , very helpful!!
agravat sagaragravat sagar
17 days ago
vinnnyukvinnnyuk
17 days ago
Good service
Adrian LaroccaAdrian Larocca
17 days ago
Dara AluDara Alu
20 days ago
Good
Kizzy MoineauKizzy Moineau
21 days ago
Very quick and easy service. Great rates collated to others in the station. Thank you!
Jialin ZhangJialin Zhang
21 days ago
April HaxanApril Haxan
22 days ago
Primiano TucciPrimiano Tucci
23 days ago
very good exchange rates
JamesJames
25 days ago
Kumar nice chap
Marija LazicMarija Lazic
26 days ago
Tashan •Tashan •
28 days ago
Swift service, good rates, positive experience!
Alex SolocencoAlex Solocenco
30 days ago
Very nice
Viktor BertaViktor Berta
a month ago
Quick, polite and professional service
Avishka PereraAvishka Perera
a month ago
Good, fast and trustworthy service
Rahul ArambepolaRahul Arambepola
a month ago
Good service.....
Oshadha MularajeOshadha Mularaje
a month ago
Good, reliable and trustworthy service
shanaka dilsarashanaka dilsara
a month ago
Good and fast service. Trustable!
Medo FouadMedo Fouad
a month ago
Great experience, most competitive rates and easy to deal with
doublekey321doublekey321
a month ago
Jignesh PatelJignesh Patel
a month ago
Best place for foreign exchange currency in London
K HorvathK Horvath
a month ago
Great service
Ben RamsdenBen Ramsden
a month ago
Horrendous service. The website wouldn't work when attempting to place my order, and the staff were extremely unhelpful when I requested assistance, stating that orders must be placed online to be honoured... because computer says no. Welcome to 2025, where even the exchange of paper currency has become a digital transaction depending upon unreliable technology and robotic customer service.
Been here multiple times! Best rate in London Zone1
Rev SRev S
a month ago
Lorenzo HartmanLorenzo Hartman
a month ago
Thanks for helping me out. Omar was very friendly and provided an excellent service.
Better rate than the Post Office and they let you choose what denomination notes you want. Bring ID
Easy to find, nice people and good ratesRecomendable
Robert WongRobert Wong
a month ago
Excellent rate. Easy to book and order online.
PURI CondadoPURI Condado
a month ago
Perfect. Competitive change. Nice man
Kieron GloverKieron Glover
a month ago
Have to say I’m impressed. You book your quote in advance on WhatsApp which they honour with no problem (my quote was cheaper than the list price on the board). Money exchanged with no issues. Better prices than everywhere else I looked online. Location very convenient too. Definitely recommend.
Aji ShotayoAji Shotayo
a month ago
Kadia KantéKadia Kanté
a month ago
Janis DarznieksJanis Darznieks
a month ago
The best currency exchange. Thank you 😊
Gleb DvoinykhGleb Dvoinykh
a month ago
Sydney FernandezSydney Fernandez
a month ago
Excellent service, and very accommodating.
Merey KuandykovMerey Kuandykov
a month ago
Best place to change money! Recommend!
very quick exchange and awesome rate!
CASH4GOLDCASH4GOLD
a month ago
Best rates on Victoria !
Mark UnderwoodMark Underwood
a month ago
Very good service. Decent exchange rate.
Zlata PodobaZlata Podoba
a month ago
the best service in this district !
MARY MARINEMARY MARINE
2 months ago
José BenedictoJosé Benedicto
2 months ago
Great service, fast efficient, no issues, I will use again.
Amazing service, very helpful! Thank you very much.
Mohamed IbrahimMohamed Ibrahim
2 months ago
ebru celikebru celik
2 months ago
Best place to exchange your currency! Best rates, best customer service. Thank you!
Elisa ElchleppElisa Elchlepp
2 months ago
10/10 highly recommend! Great exchange rate for US Dollar, friendly service and super easy to do. Will be recommending this to all my friends in London.
Wani ShannonWani Shannon
2 months ago
Great rate and fast service
Excellent service and great rate
Mark FarrellMark Farrell
2 months ago
Great help from Kumar
RikkiO XRikkiO X
2 months ago
K. AK. A
2 months ago
The best exchange rate in London, I honestly wouldn’t advise anybody to go anywhere else. Will certainly be returning to sell or buy travel money in future!
RJ ThingsRJ Things
2 months ago
Great , easy and quick service from Kumar at the counter!
Alex TsikhanovichAlex Tsikhanovich
2 months ago
Fahad LaftaFahad Lafta
2 months ago
Victor OpreaVictor Oprea
2 months ago
maiken mortensenmaiken mortensen
2 months ago
Florencia TraveFlorencia Trave
2 months ago
Best exchange rates in town, great customer service.
Chris LanternsChris Lanterns
2 months ago
Great deal. Easy bank transfer and they were handling the stress of multiple calls and enquiries while dealing with customers very smoothly at the Victoria Station branch. Would 100% Recommend.
ChingWah WongChingWah Wong
3 months ago
Fast and efficient service.Best exchange rates I found in london. Highly recommended.
PP
3 months ago
I have visited the shop three times and have always been very pleased with the service.The communication with the main office was very good and they had the best exchange rate I was looking for in Central London.Will surely use their services again.Five stars!
Juan FernandesJuan Fernandes
3 months ago
Nice experience while changing money. I would like to recommend it. Sri was our operator.
FrancisFrancis
3 months ago
Excellent service.Great exchange rates
Best exchange rate office in London!
Marina SnegirjovaMarina Snegirjova
3 months ago
Egle NorgilaiteEgle Norgilaite
3 months ago
Quick communication and efficient processing
gabriele vysgabriele vys
3 months ago
Great service
Albert ZhurauskiAlbert Zhurauski
3 months ago
Stuart ChapmanStuart Chapman
3 months ago
Ihor IvashkovskyiIhor Ivashkovskyi
3 months ago
Quick and easy. Great rates
SophieSophie
3 months ago
Kumar was fantastic, super helpful. Went above and beyond to make the exchange and bank transfer happen on a Sunday afternoon. Would 100% recommend
James PalmerJames Palmer
3 months ago
Insanely slow service. Don’t go here if you’re in any kind of hurry.
daily boostdaily boost
3 months ago
Good customer service with sri
Very good service as usual
Serge G.Serge G.
3 months ago
Fast efficient service. One of the few places where you can buy Brazilian Reals. And a very good rate of exchange!
Ventura Perez RuizVentura Perez Ruiz
3 months ago
Wone KWone K
3 months ago
These guys are great! To find them you have to go up the escalators in between platform 14 and 15 and it’s just by the Sainsbury’s.Do not go to any of the other bureau de change in the station they are total con artists. The bureau next to Wasabi offered €151 for £150. This one gave me €178!
Amanda ShiaoAmanda Shiao
3 months ago
amazing rate and service!!
Krunal RaichuraKrunal Raichura
3 months ago
Competitive Rates, Convenient Location, Quick Service
Edita SimkuvieneEdita Simkuviene
3 months ago
Very quick and simple.Excellent service.
Kathryn W.Kathryn W.
3 months ago
Best exchange rate in Victoria. Look for Sri, best service, quick and easy, good rate
Helen KenrickHelen Kenrick
3 months ago
Excellent service. Ordered on line in the evening and collected currency the next day. Other places had quite a high minimum amount but these didn’t which was helpful. Will definitely use again.
linda camlinda cam
3 months ago
Transactions were quick
Diana DavisDiana Davis
3 months ago
Quick service, great rate👍 very happy- coming back soon:)
GioGio
3 months ago
Victoria has the best rates. I received an excellent and professional service from Pamela, who has been quick and very helpful. I highly recommend it!
Emily ClarkeEmily Clarke
4 months ago
Excellent service, the best rate I could find. A very smooth and easy transaction. Kind and helpful staff too!
Jessica CJessica C
4 months ago
Kumar was the cashier and he was very professional, polite and efficient.Quick simple service. Will use again
Michelle PinderMichelle Pinder
4 months ago
Richard ColeRichard Cole
4 months ago
I found the lady who dealt with me to be very rude and unhelpful. Name on receipt is Gan
Very good rate and quick service. Recommend .I was satisfied
good service, very fast.
Olegs MazurovsOlegs Mazurovs
4 months ago
Nice gentleman named Sri was very friendly and helpful, good rates via online website, definitely recommend!!!
Abdi MohamedAbdi Mohamed
4 months ago
10/10. Placed order online and they honoured the quote as promised even though the rate dropped when I collected.
Mishka DownieMishka Downie
4 months ago
My experience was very good. Customer agent very polite and helpful
Julie JuJulie Ju
4 months ago
Viacheslav BidaViacheslav Bida
4 months ago
Was a bit hard to find, but the service was great. As well best rate I could find around.
Sandy KSandy K
4 months ago
J JassyJ Jassy
4 months ago
Fantastic service and kept to their word when I fixed a rate 24 hours before. I went to the branch at Victoria shopping centre (next to Londons calling). The lady behind was delightful and an asset to this company. Thank you one again
Karla FreyKarla Frey
4 months ago
Best rates in the area and great customer service by Sri, thanks!
Hajar AgradHajar Agrad
4 months ago
Great exchange rates, friendly staff
ahmad deryanahmad deryan
4 months ago
Brilliant Service
Karmen SKarmen S
4 months ago
Friendly staffGood rates
Angela AroraAngela Arora
4 months ago
My go to branch, straightforward and professional.
Kiwa HaraKiwa Hara
4 months ago
Lovely customer service. Professional yet friendly. Only problem was the speaker wasn’t working so hard to hear what he was saying…. Would recommend to anyone
K RaK Ra
4 months ago
Always a great rate. Recommended and do it online you get better rate
Juhi MirchandaniJuhi Mirchandani
4 months ago
Perry MillerPerry Miller
4 months ago
Radiant VadamRadiant Vadam
4 months ago
Alex MAlex M
4 months ago
Tony ByattTony Byatt
4 months ago
Good rates and good service
Olga OvinnikovaOlga Ovinnikova
4 months ago
I Used to exchange money here all the time as they have good exchange rate,But i recently experienced some disgusting behaviour. The staff needs to check EVERY single notes properly as they expect their customers to know every single currency notes given if they’re in date or not and make them seem like a criminal and harasses them for their own fault. They threaten to call the police but i beat them to it as i have Voice notes of this harassment and i even asked them if it was ok.I was told not to go back there for my own safety and if they harass me further they will build a case as i told them i didn’t want to push this any further as its the first them i had a issue with them.This was all over £15! From some Hungarian foint which i didn’t know was out of date but redeemable until 31 oct 2039 (look in the book - MRI Bankers' Guide to Foreign Currency 99th Edition 11.2023) thank you.
Balsamo MirianaBalsamo Miriana
5 months ago
No ANo A
5 months ago
Always great service and best rate
Robert DaniyanRobert Daniyan
5 months ago
Very patient and extremely hard working.
Elvi KolajElvi Kolaj
5 months ago
Alma KarametaAlma Karameta
5 months ago
Gary CookGary Cook
5 months ago
Super quick service with same day collection and offered a very competitive rate.Great communication throughout the booking.I would highly recommend to others. I will certainly be re-using.
Ka MiLKa MiL
5 months ago
Make sure you book online for best rates.I was able to collect within 10min and saved me £50.4stars because employees are super slow. Must have taken them 25min to deal with my money exchange and it was 8500pln->GBP
ariya rabelariya rabel
5 months ago
Greg MooreGreg Moore
5 months ago
Kevin MobsbyKevin Mobsby
5 months ago
Shegz OGShegz OG
5 months ago
Greg FontGreg Font
5 months ago
Great rate and nice efficient operation in super convenient location
giovanni cachitarrgiovanni cachitarr
5 months ago
The best .
Anabel IaquinandiAnabel Iaquinandi
5 months ago
Best rates by far. Ordered online, within minutes confirmation was received that it was ready for collection. Quick & painless, will use again!
NYC LoverNYC Lover
5 months ago
Tim FisherTim Fisher
5 months ago
Good rates but extremely slow and v v grumpy
Agata RadziwonAgata Radziwon
5 months ago
Reema RathodReema Rathod
5 months ago
Very good and very quick . Best wishes
Nancy CarpanenNancy Carpanen
5 months ago
Umar JavedUmar Javed
5 months ago
Great Service guys at the counter were super professional highly recommended
Erik VErik V
5 months ago
Best rate around Victoria
Tamp JermsuwanTamp Jermsuwan
5 months ago
Fast and convenience.
Basir GitinovBasir Gitinov
5 months ago
Changed usd to gbp via bank transfer. Went smooth
LORDPOZA ALORDPOZA A
5 months ago
Excellent and friendly service Pamela was very very helpful!
Elice WinkelmannElice Winkelmann
5 months ago
Marek HalkoMarek Halko
5 months ago
Always great service and very good rates
MarkMark
5 months ago
Quick, great rates
Isabelle JosephsIsabelle Josephs
5 months ago
Very good service
Sofia KatcSofia Katc
5 months ago
Thank you! Great service
Great service!
Joe WarwickJoe Warwick
5 months ago
Tutala makilaTutala makila
5 months ago
Very good rates I recommended everyone here
Ayça GüvenirAyça Güvenir
5 months ago
Colin BugbeeColin Bugbee
5 months ago
Fantastic service as always.Thank you
Cliff WatersCliff Waters
6 months ago
Best rates for click & collect. Recommend.
Oxana CiumacOxana Ciumac
6 months ago
Great experience
Daphne SDaphne S
6 months ago
Very kind, quick and helpful.
ChrisChris
6 months ago
Great service from Omar (sorry if I’ve misheard/misspelt) changing a large amount of USD to GBP for me. Great location too and great rates - he honoured the website rate as I called ahead.
Andrii MaksymovAndrii Maksymov
6 months ago
The best rate. Good service. Thanks
Ryan DohertyRyan Doherty
6 months ago
The best exchange rate. Great service, thank you
Michael R. GuinnMichael R. Guinn
6 months ago
The whatsapp messaging coupled with being in a great spot, great rates and the best customer service provided by Pamela will keep me coming back here! Well done! 🙏
Simon SujeewonSimon Sujeewon
6 months ago
Excellent service! Fast and efficient. Always use here!
Sujatha KrishnanSujatha Krishnan
6 months ago
Sarah WrightSarah Wright
6 months ago
Great. Got Indian rupee and Thai bhat for travels
Hafsa FathimaHafsa Fathima
6 months ago
Great experience and staff was very helpful
Arty VasilenkoArty Vasilenko
6 months ago
Nat PNat P
6 months ago
They have the best service here! The gentleman at the counter is super polite and helpful! And always have the best rate.
Kofo PearseKofo Pearse
6 months ago
He has the best rate in all of London
Malcolm BridgefordMalcolm Bridgeford
6 months ago
Excellent service and fx rate, booked online and picked up shortly afterwards. Don't need to pay or give card details until you pick up in person. To be recommended.
WashmaWashma
6 months ago
Michael NugusMichael Nugus
6 months ago
Sir WeshSir Wesh
6 months ago
Excellent service, very friendly and has best exchange rates around
kazeem olasupokazeem olasupo
6 months ago
Friendly and fantastic customer service today
Hoi WongHoi Wong
6 months ago
brilliant staff and nice service
Martin LesterMartin Lester
6 months ago
Highly Recommend best rates , and excellent Staff very helpful
scott mcdonaldscott mcdonald
6 months ago
Great staff
Tara BarryTara Barry
6 months ago
Amazing and friendly customer serviceBest rates in LondonWould definitely recommend
Jim PengellyJim Pengelly
6 months ago
Super friendly, helpful and competitive exchange rates.
Hassan ZeiourHassan Zeiour
6 months ago
Amazing service! Arun was outstanding and helped answer all my queries and made the transaction simple and easy.
It offers the best value for currency exchange with consistently competitive rates. Highly recommended.
Harriet JacksonHarriet Jackson
6 months ago
sophie dentsophie dent
6 months ago
Good rate, not so nice service
NoahNoah
6 months ago
P PatelP Patel
6 months ago
alin baloialin baloi
6 months ago
Very good rate
🇬🇧I always exchange currencies only in this exchanger. I have never seen a better price than theirs.🇺🇦I always exchange currencies only in this exchanger. I have never seen a better price than theirs.
Blaise BromageBlaise Bromage
6 months ago
Amazing service
M. A.M. A.
6 months ago
The man the other day was polite and professional. The lady who served me today tho was the rudest. How can you put someone so impolite behind a desk?
Krunal PandyaKrunal Pandya
6 months ago
Amazing service 👍
Angela FowleAngela Fowle
7 months ago
Simple to order currency day before collection. Very helpful gentleman who willingly gave me small denomination notes as requested. Will use again.
luis Payaresluis Payares
7 months ago
Great rates, good service
Denis PlakhovDenis Plakhov
7 months ago
Super fast, highly competitive service. In an ideal location. Thank you
Irina TsvigunIrina Tsvigun
7 months ago
I always change money here.Very helpful and nice staff. Kindly helped me with bank transfer. Good exchange rate.
Paul FennerPaul Fenner
7 months ago
Really friendly service with the best exchange rate around when you order online.
Eduvie OjobohEduvie Ojoboh
7 months ago
Quick and easy
David HarveyDavid Harvey
7 months ago
Efficient and the best rate if you order ahead - thanks
Fareed FettoFareed Fetto
7 months ago
Convenient. Open 24/7 helpful as I collected on a Sunday afternoon, all went as planned.
Isabel BlancoIsabel Blanco
7 months ago
Louie SanLouie San
7 months ago
I ordered £362 worth of Korean won (600000)to pickup ,they emailed me say it ready for pickup,but when I got there,waited 10 mins to be served,then another 6 mins for them to count the 600000 wons , when I got my wons !! It seem they clear all their smallest note( 1000) which is £0.62 pence ! On me !!! Imagine you carrying £362 in £0.62 notes!!! I did asked for them to give me bigger note( 50000) they said don’t have !! No way going back here again!
Adrian ADDYAdrian ADDY
7 months ago
Best currency exchange. Very fast service. Will use Victoria FX Change every time I need foreign currency 👍👍👍
Rohit ThomasRohit Thomas
7 months ago
Great rates and service.
Armando AntonescuArmando Antonescu
7 months ago
Fast service and good rates.
Gavin EzekielGavin Ezekiel
7 months ago
Martin FernandesMartin Fernandes
7 months ago
Adriel LeffAdriel Leff
7 months ago
Best rate I could find and very friendly!
Jonathan GrantJonathan Grant
7 months ago
I have used Victoria FX many many many times and USUALLY the service is EXCELLENT. However, the lady behind the counter when I came to collect my order (thurs 15 Aug at around 11/11.10am) needs to learn how to properly serve and deal with paying customers. She was rude and unfriendly from the off and took her a while to even acknowledge that I was waiting to be served (I was the only person at the counter). During my purchase, I also had to spend 5 mins repeatedly trying to convince her that my standard Monzo debit card wasn’t a business card. I did not appreciate her shouting at me multiple times from behind the counter that “we don’t take business cards” and when I quizzed her on why she was shouting at me she blamed it on the store music that was playing in the background and that she had to shout at me in that way because she couldn’t hear me. If the lady is unfamiliar with standard debit cards from other banking providers then she should take some time to research and keep up to date, It would save further customers from experiencing the same. Looking through the reviews, it seems that this lady has come up quite a few times in negative reviews left on the Business by other customers, which is a shame really because up until this point my experience with Victoria FX has been very stellar.
Lucky MichealLucky Micheal
7 months ago
The most reliable and the best foreign exchange rates in the city. You can’t find any better. Just book online.
Andrea JamesAndrea James
7 months ago
Easy to find and great service. Excellent rates.
BubblesBubbles
7 months ago
Best rates!! Kumar was an absolute gem/ thanks again!
Stephen DigbyStephen Digby
7 months ago
We used Victoria FX back in June 2024 to buy Canadian Dollars for our holiday. Even when taking into account the train fair for 2 people from Leighton Buzzard to Victoria and back, based on the amount we purchased, we still saved a considerable amount by using them, compared to banks and the post office. The service was very good and the staff very polite and friendly. Will definitely used them again. Steve & Elaine.
alex popalex pop
7 months ago
Very good and reliable bureau. And the best rates in London. Thanks!!!
Jan MeierJan Meier
7 months ago
Very good exchange Rates and friendly Service.Thanks alot
Mitsuyo WrightMitsuyo Wright
7 months ago
Daniel LaffertyDaniel Lafferty
7 months ago
Elena LoskutovaElena Loskutova
7 months ago
Nice and easy. Highly recommend!
Simon ZiffSimon Ziff
7 months ago
Very efficient and a great rate when booked in advance online.
Dawn DownhamDawn Downham
7 months ago
Was served today by Kumar who right from the time we got to the counter was rude,abrupt & dismissive. Right from our initial contact he did not say hello & when wanting to view my phone copy of the online order he tapped on the glass barrier rather than asking to see it. When asking what he meant by tapping the glass he tapped again & said 'show me'. When confiming the transaction amount again he simply pointed at the cash counter & said 'look'......how rude & lacking in any politeness! Whilst in the queue Kumar was polite to the previous 2 customers....both young girls who he explained each step to verbally rather than tapping glass or pointing at. They got a 'good bye & 'have a good day'...... we got nothing. He heard my husband when my husband asked him his name,he heard my husband when he was told we would right a review & not once did he say ' sorry i can't hear you through the glass'.....he was outrageously off hand even before we'd actually spoken.He heard every word the 2 girls said but when it came to us we didn't receive the courtesy of a 'hello'......all he did was point as to what he wanted us to do! We heard him so why did he dismissively point & tap on glass at every stage rather than verbally tell us what he wanted or what we needed to looked at?? Those prior to us in the queue got such courtesies,we spoke clearly,loudly as ìt was through glass dividers & yet right from the get go he was" show me " rather than "can I please see"......his rudeness was unprovoked as we were polite & clear from the beginning.....we will not use Victoria fx again we've never received such appalling service.....absolutely no justification to treat customers this way,no excuses when the customers were not rude to you! It may provide one of the best exchange rates but we'll go elsewhere where they treat their customers with dignity & respect!!
Deimante MeskyteDeimante Meskyte
7 months ago
Very good service
Jason DallaJason Dalla
8 months ago
Andrew KeenAndrew Keen
8 months ago
Excellent service and great rates
Mz BusinessMz Business
8 months ago
Good nice rate and service
Hardik MakkarHardik Makkar
8 months ago
Brilliant service. Online rate is better than on the spot rate.
Claudio ZhangClaudio Zhang
8 months ago
Jeff DownhamJeff Downham
8 months ago
Pamela is very professional and super efficient and friendly
Ingrid DjomdjieIngrid Djomdjie
8 months ago
Great service. Pamela was lovely and served us efficiently with a beautiful smile ! Thank you again
Katie .TubbingKatie .Tubbing
8 months ago
Liam OhLiam Oh
8 months ago
Excellent exchange rate. Conveniently located in Victoria station. Only negative was the unfriendly attitude of the lady behind the counter. Very poor customer service skills. Sorry to have to say that.
Andrii sAndrii s
8 months ago
Great customer service
Manuel FajuManuel Faju
8 months ago
Amazing customer service and best rate. I will be using them for all future transactions
Shop located upstairs, hard to find at first. Staff is super friendly
Dmytro RomaniukDmytro Romaniuk
8 months ago
Jacqueline HoJacqueline Ho
8 months ago
Looked everywhere for Indian Rupees and this place had it! Lovely friendly gentleman served me. Quick and easy!
Rick LongleyRick Longley
8 months ago
Great exchange. Would recommend.
David JamesDavid James
8 months ago
Tim MottTim Mott
8 months ago
Fantastic service, great rates and very accommodating. Will definitely use again!
elena agacheelena agache
8 months ago
The best excange in london
Perry PengPerry Peng
8 months ago
A good service from them for many years and today still as good as usual. Fast and reliable!
Muhammed HashemMuhammed Hashem
9 months ago
Great service and nice stuff
Valentina CoccoValentina Cocco
9 months ago
Very efficient, quick service.
Samantha MustafaSamantha Mustafa
9 months ago
Thorsten BevotThorsten Bevot
9 months ago
Great service
Kofo PearseKofo Pearse
9 months ago
Adam NativeAdam Native
9 months ago
Fast and efficient
Gabby AnnohGabby Annoh
9 months ago
Great Service
petal felixpetal felix
9 months ago
The second time of using FX and just like the first time, the rate is better, good cusomer service and easy to use.
Jael AnnaJael Anna
9 months ago
Amazing and quick
муз музмуз муз
9 months ago
Fabio FranchiniFabio Franchini
9 months ago
Probably my best experience with a currency exchange. Not only they have some of the most favourable rates on the market (just observe the buy and sell price for the same currency - the narrower the difference the more fair it is for the customer - and compare it with other establishments, let alone those in the airports which are almost a fraud), but also they are very friendly and willing to do the extra mile to accommodate customer's special requests: I asked the favour of having recent dollar notes, and of mixed denominations, and the operator spent time to manually check every note.
Artem ProkopetsArtem Prokopets
9 months ago
Very convenient! Good rates if you order online.
Joel ChilakaJoel Chilaka
9 months ago
Kumar gave fantastic customer service, great online rate too. Easy and simple in a convenient 2 locations before travelling
Rachit ChandraRachit Chandra
9 months ago
Great experience and very good rates!
ALEXALEX
9 months ago
Great services
ALAL
9 months ago
No problems - satisfactory transaction
STAPA FinanceSTAPA Finance
9 months ago
Great experience! Needed Romanian Leu for an upcoming trip and the agent was very good and professional. He didn’t have it in stock, but swiftly liaised with another branch nearby and someone walked over with the required currency. All handled in a professional, polite and quick manner. They went above and beyond and couldn’t be happier… especially since I didn’t miss my train as all handled within 15 minutes. Great service and will definitely be using them again in the figure!
Valesha HallValesha Hall
9 months ago
Excellent customer service and good exchange rate!
Eric DarrosiersEric Darrosiers
9 months ago
Very helpful
Maya RonchettiMaya Ronchetti
9 months ago
Friendly and fast
Julia LuzginaJulia Luzgina
9 months ago
Great experience. Fast and efficient. Thank you very much.
Svitlana ShtefuraSvitlana Shtefura
9 months ago
Quick and good rate
Alek LAlek L
9 months ago
Great value on USD and EUR. Just make sure you order online to get the best price for whatever currency you’re looking to trade.
Salomé SavarySalomé Savary
9 months ago
Very nice customer treatment. Best rate in London Victoria area. Advice it’s
Alexander GurkovAlexander Gurkov
9 months ago
Pre-booked my order online and got very good exchange rates! Second time exchanged money here during my trip. Compared them with other places - big difference. Good experience, recommend
Alexander GurkovAlexander Gurkov
9 months ago
Sunil GuptaSunil Gupta
9 months ago
Great ease and great rate!Wonderful service received from Mr. Kumar and his colleague.
Alex WildAlex Wild
9 months ago
Martin KoperMartin Koper
9 months ago
Got my cash at a very good rate.They weren't able to take a company card though so if travelling for business be advised.
Emma AEmma A
10 months ago
Convenient and efficient. Ordered money in the evening by email/website and received a message in the morning. Good rates. Omar was as ever helpful and welcoming. Always efficient.
Richard BealeRichard Beale
10 months ago
Best rate I could find, with efficient service
Gigi BromageGigi Bromage
10 months ago
Very helpful & better rate than anywhere elseThanks 😊 highly recommend
Bernard NuzaBernard Nuza
10 months ago
Professional customer service, Thank you
Paula PhilbyPaula Philby
10 months ago
Best deal in London.Staff very polite and helpful.Will be using this again, very soon.
Carolyn StarrCarolyn Starr
10 months ago
I have used VictoriaStreetfx for many years and have always found their rates the best. A better rate is offered if you order online. Their service is efficient and friendly. I have recommended them to other London based friends.
Pamela was great and very kind, big thumbs up for her!!!
Adham AbbasAdham Abbas
10 months ago
Amazing service
Maria KöhlerMaria Köhler
10 months ago
Dani SuttonDani Sutton
10 months ago
Emily McLaughlinEmily McLaughlin
10 months ago
This is the best place for travel money with exceptional rates and speedy service! The person serving me was lovely to talk to and understood what I needed perfectly, he confirmed the amount three times to ensure I was happy and understanding what this would get me. I also appreciate the owner responding to comments when the customer isn’t right - as they aren’t always!
Malgorzata SienkoMalgorzata Sienko
10 months ago
Best rates in London, quick service ! Order placed day before and ready next morning!
Lucy BaxterLucy Baxter
10 months ago
Great fast and efficient service as always
My brother used this exchange bureau for years and insisted I do , the customer service is like no other , and I will use them again,
Nicola TinneNicola Tinne
10 months ago
Thanks for helping todayVery efficient service and friendly staff team
Stefan StanglicaStefan Stanglica
10 months ago
Abhinav MalhotraAbhinav Malhotra
10 months ago
Olivene DelfosseOlivene Delfosse
10 months ago
Excellent rate top customer service. Very efficient.
Amonique monasinghAmonique monasingh
10 months ago
Very good rate for money the best to be honest
Daniel IzquierdoDaniel Izquierdo
10 months ago
Great service, best exchange rates in town. I totally recommend it.
I ordered euros on line and it was ready the next morning for collection. The rate I got was better than Thomas Exchange and Travel Money at all the big UK grocery stores. Service was fast and efficient. They provide you with an envelope too. These small gestures do make a difference. I’ll happily suggest this to my clients as I’m a travel agent.
Samir SakerSamir Saker
10 months ago
Olubukola AdepejuOlubukola Adepeju
10 months ago
Great service
Duncan RossDuncan Ross
10 months ago
Great service and the best exchange rate in London for Zloty
Brittany NewellBrittany Newell
10 months ago
Good rates and fast service
Mel PMel P
10 months ago
Efficient and good customer service. Thank you
Donna HenryDonna Henry
10 months ago
Oliver JequierOliver Jequier
10 months ago
Professional, friendly service and great rates for a high street Bureau De Change
Tony MilesTony Miles
10 months ago
Ajibola OlayiwolaAjibola Olayiwola
10 months ago
Mohamed BasmaMohamed Basma
10 months ago
I ordered my currency (above usual amount) online on Saturday evening, my order was confirmed without even having to pay any deposit(like all other exchange bureau), the rate was the best in town and I did my comparison and research, I passed by Sunday afternoon to collect, as I requested specific notes the total amount wasn't available so they asked other branch to supply, the sraff was very apologetic making me wait but that was fine as there wasn't any queue, service very professional with all verification made, the possibility to communicate by WhatsApp is very helpful, I will certainly recommandé this bureau and will return.
Ivan SivakIvan Sivak
10 months ago
Jessica RobertsJessica Roberts
10 months ago
The best place in London for currency exchange, amazing customer service, always warm and friendly and they give the best rates, I would never use anywhere else.
Carrie CastonCarrie Caston
10 months ago
Excellent Service! Very helpful
christopher bonnerchristopher bonner
10 months ago
Very happy good rates
Sue BrearleySue Brearley
10 months ago
The best exchange rate in London if you secure online ahead of visiting. Friendly helpful staff too!
Subhan AliSubhan Ali
10 months ago
Kumar was excellent quick and efficient
Richard HarrisRichard Harris
10 months ago
The staff are very friendly and they have the best rates. I would strongly recommend them to anyone buying or selling currency
Stelios GrigoriouStelios Grigoriou
10 months ago
Ben LanderBen Lander
10 months ago
Best rates, same as the live market
Mike ZaretskiyMike Zaretskiy
10 months ago
Wani ShannonWani Shannon
10 months ago
Alexei BelbasAlexei Belbas
10 months ago
Fast and effective branch.Very positive experience.
Alexei BelbasAlexei Belbas
10 months ago
Ecaterina OrlovaEcaterina Orlova
10 months ago
That very comfortable, you book amount which you want to exchange and just come and pick up. Great service.
ShanShan
10 months ago
Best service.1 min and best currency
Tai McleishTai Mcleish
10 months ago
Fenty ForeignFenty Foreign
11 months ago
Best exchange currency in London!
Martin WestMartin West
11 months ago
Jemaima OloriJemaima Olori
11 months ago
Incredibly fast and efficient service!I ordered Canadian dollars at 4pm on a Saturday and got a WhatsApp message to pick it up at 2:30pm on the Sunday.The pick up point in Victoria was so convenient! Definitely will become my go to place for travel money from now on.
Eden SaridEden Sarid
11 months ago
melissamelissa
11 months ago
Very happy with the service. Will come back again. Highly recommended.
Tis NkosiTis Nkosi
11 months ago
Great customer service. Very efficient
FluvyFluvy
11 months ago
Daniel BirdDaniel Bird
11 months ago
Best foreign exchange shop in London. The staff are extremely helpful and they always give the best rate!
Michelle BrownMichelle Brown
11 months ago
Martina MolinariMartina Molinari
11 months ago
Ordered everything online. Quick, polite and great exchange rate.
Violetta DemochkoVioletta Demochko
11 months ago
Alisha AliAlisha Ali
11 months ago
Friendly staff and very helpful.
Ephraim MullerEphraim Muller
11 months ago
zahir alizahir ali
11 months ago
Excellent easy service, in person and online
Hazel GriffinHazel Griffin
11 months ago
Friendly and swift service. Thank you
LOCAL 8LOCAL 8
11 months ago
Everything went ok. No queues!
Daniel FetisovDaniel Fetisov
11 months ago
Natasha MNatasha M
11 months ago
Great service. Highly recommended.
Sasha GoodwinSasha Goodwin
11 months ago
Excellent quick same day service. Best $ rate I could find by ordering online and collecting. Thank you !
AlexAlex
11 months ago
All good, pre-booked online to get better rate, all went ok
Kalvin NgKalvin Ng
11 months ago
Booked online to change USD to pounds sterling on a good rate the previous night. Service at the shop was very good by Kumar. Will use again.
Nico LuceroNico Lucero
11 months ago
Best exchange rates and kind service
Lisa KnightLisa Knight
11 months ago
Lovely man with efficient service
Brad HellierBrad Hellier
11 months ago
Really quick service and good rates. Thank you
Tetiana HavryliukTetiana Havryliuk
11 months ago
Amazing service and low fees for changes
chris pawleychris pawley
11 months ago
Fast, cheerful and efficient service. A pleasure as always. Will be back in the autumn.
Best change office
Luis BacigalupoLuis Bacigalupo
11 months ago
Batuhan MustanogluBatuhan Mustanoglu
11 months ago
Great service. Absolutely best rate!
Nadège WelschNadège Welsch
11 months ago
Great service, very professional and kind 🙏🏻 thank you to the team you have been very helpful
Hamed MohebbiHamed Mohebbi
11 months ago
Marina LeivaMarina Leiva
11 months ago
Lovely and fast service
deborah ajasadeborah ajasa
11 months ago
Great quick service, fantastic rate⭐️
Marcela DegrangeMarcela Degrange
11 months ago
They are excellent
Shucayb CiiseShucayb Ciise
11 months ago
Kumar is an absolute legend, every time I see him he serves with a smile. The service is swift and you are in and out in seconds, like literally. Their rates are untouchable, I’ve been to many exchange rate stores and this is by far the best.
Maria MarkovaMaria Markova
11 months ago
Q !Q !
11 months ago
It was fast and easy, the service was great as well as the exchange rate
Best currency exchange in London
Lorelei PiperLorelei Piper
11 months ago
John BaumJohn Baum
11 months ago
Always excellent service.
Courtney NormanCourtney Norman
12 months ago
Always my go to place for any currency exchange. The best rates and very efficient and friendly service.
Rob BensonRob Benson
12 months ago
Suanu MoniSuanu Moni
12 months ago
Gabriel PezzoloGabriel Pezzolo
12 months ago
Excellent service
Emiliana SciulliEmiliana Sciulli
12 months ago
Kate KlickKate Klick
12 months ago
Arag DriversArag Drivers
12 months ago
Dear Team Victoria FX Change,Thank you for the exceptional service today. Your competitive rates and zero commission on US dollar exchange, coupled with your convenient location near Victoria train station, made my visit hassle-free. I appreciate the professionalism of your staff and the minimal waiting time. I'll gladly recommend Victoria FX Change to fellow travelers.
Sue BradbearSue Bradbear
12 months ago
Really swift service very helpful and extremely brilliant rates !!Highly recommendCheck it out for yourself !!Thank you team Victoria FX
Alex PunAlex Pun
a year ago
Quick transaction at great rate, thanks
Pratyush MittalPratyush Mittal
a year ago
jack wagstaffjack wagstaff
a year ago
Staff were very helpful and friendly
MarianMarian
a year ago
Everything was good
Arman HassanniaArman Hassannia
a year ago
F. GevinF. Gevin
a year ago
Alex RAlex R
a year ago
Best rates in the area, by far
Brandon SmithBrandon Smith
a year ago
Good exchange rate and friendly staff
Rowland YoungRowland Young
a year ago
I went to collect some foreign currency, which involved 3 transactions, around about 3pm today, and I found the lady behind the desk extremely rude. She spoke to me with a contemptuous tone and said "you're confusing me" when I explained the transactions and the amount involved, despite the fact I made the order online. Every time she had to ask a question, I felt antagonised, despite the fact I prioritised my patience while she carried out her duties. When she counted the amount of euros I ordered, she was 10 euros off. I looked at my order and calmly said I needed the extra 10 to complete my order, to which she sarcastically said "you'll have to take my word for it". I can understand her job has it's stress factors, however, I shouldn't be expected to be spoken like that, even if I have made several transactions.
Neil SkevingtonNeil Skevington
a year ago
Totally excellent. True to the amount ordered online, nothing hidden. They were the best exchange rate I found in London by a good margin when selling Saudi Riyals back after a trip. Thank you
leona mccarthyleona mccarthy
a year ago
Lovely guy very helpful!
Ian TansleyIan Tansley
a year ago
Kate HobsonKate Hobson
a year ago
Good rates, very quick and convenient service even though I hadn’t pre-ordered and helpful and nice staff
AnastasiaAnastasia
a year ago
Eileen CooneyEileen Cooney
a year ago
Each time I use this service it is marvellous, fast & efficient & a great euro rate, highly recommend this branch & staff are excellent, well done, 😊
Bea TofowomoBea Tofowomo
a year ago
MaksymMaksym
a year ago
Superb service, very efficient, great rates. I recommend!
Rick OwensRick Owens
a year ago
Jamie BrigdenJamie Brigden
a year ago
Nice and helpful!
DEREK MARTINDEREK MARTIN
a year ago
Great rates and friendly efficient Staff. It was a pleasure doing business with you.
carola longartecarola longarte
a year ago
Great experience at Victoria FX.Bureau Exchange. Good service and great exchange rate!I highly recommend it!!
Gidon GautelGidon Gautel
a year ago
Extortionate exchange rate. Go somewhere else if you have the option
Came to their exchange in Victoria Train Station, one of the best rate in London I found so far and the staff are really friendly!Use their service twice, really happy
Mark DavisMark Davis
a year ago
I wanted to sell Euros for GBP. Having shopped around the banks, Bureaux de Change, Post Office etc, these guys were by some distance the best priced. Great service and well located too.
Tyrone TaylorTyrone Taylor
a year ago
Simple, safe, pleasant, and quick service once you're registered.
Really good Euro to Pound exchange rate! Will definitely come back in the future!
Steffi JimenezSteffi Jimenez
a year ago
Easy collection and great rates!
Pat KirbyPat Kirby
a year ago
Fast efficient and helpful service. Excellent exchange rates
Noel MitchellNoel Mitchell
a year ago
Easy to use. But the best exchange rates in town! Will use them again.
Such a swift service from Kumar! And he was very welcoming. Looking forward to returning thanks to his service.
Kay L PatelKay L Patel
a year ago
Made an appointment before picking up the cash, service was smooth. Got when I needed in a minute.
Martina ZvakovaMartina Zvakova
a year ago
Ordered online on Sunday morning. I had money ready by afternoon.Fast, easy , no extra fees. Absolutely recommended
Olivia DuranOlivia Duran
a year ago
fabio Silvanifabio Silvani
a year ago
Fair deal! Good business
Luis J KellyLuis J Kelly
a year ago
LauraLaura
a year ago
Easy, quick process and had Moroccan Dirhams which I couldn’t find elsewhere. Thanks!
Rachel HillRachel Hill
a year ago
Maria M TMaria M T
a year ago
Good service ,very accomodating with collection.
Yasmin AkhtarYasmin Akhtar
a year ago
Amanda CharlesAmanda Charles
a year ago
I world have given a 5 star because of the good exchange rate but I was disappointed that they only accept visa as card payment so I had to use cash (not a problem with cash except i had to search for an atm, I was already time restraint and hoping for a quick transaction) my customer experience with the staff member I was dealing with was fast and efficient. I had used the fx change that is outside of the Victoria station years before, so as a company they're well known to offer really good rates. I hope they continue to do so.
Evelyn ZhengEvelyn Zheng
a year ago
Elena AngelovaElena Angelova
a year ago
Andy GillettAndy Gillett
a year ago
Friendly, quick and most importantly, good rates 👍
Eric CUIEric CUI
a year ago
yewande epegayewande epega
a year ago
caly Abucaly Abu
a year ago
Good rate
Emma DavEmma Dav
a year ago
Maria FarkasMaria Farkas
a year ago
Very helpful!!! Thanks!!
Susana ChenSusana Chen
a year ago
Amr ZeineldineAmr Zeineldine
a year ago
Excellent service
Kola AdesanoyeKola Adesanoye
a year ago
They had their rates online, which made it easy to compare rates. Online order placement was straight forward. The transaction at the fx shop was seamless. I did a bank transfer, and got the alert instantly.
AvsAvs
a year ago
Really great rate - I booked online and received a confirmation email almost straight away. Great service thank you!!
Alan ZhangAlan Zhang
a year ago
Very good exchange rate by ordering online. Very fast order and collect service for USD today. The service was very efficient. No queue for collection at 4pm .
Elaina SarahElaina Sarah
a year ago
Dmitry PDmitry P
a year ago
Lola AdajaLola Adaja
a year ago
Best rate I found! Great service
Jasmine KingJasmine King
a year ago
Ezio FabianiEzio Fabiani
a year ago
The best best best best FX rate in the whole planet!
Rae XxxxRae Xxxx
a year ago
Called up to ask if they stocked Brazilian Reals! Luckily they did, and they kindly held them for me. Friendly and helpful service conveniently located on the second floor of the Victoria station shopping mall on the opposite side to boots
Juan D'AmbraJuan D'Ambra
a year ago
Aiskel RendónAiskel Rendón
a year ago
Very helpful and I was given the notes I needed.
Fabian GaravitoFabian Garavito
a year ago
Saved 2% on the rate. Book online. Register. Sell your leftover FX
Iñaki BovillIñaki Bovill
a year ago
Excellent exchange rates, best I found for sure. The gentleman who served me was very polite. I will recommend you to my friends.
Elli MacElli Mac
a year ago
Samar HussainSamar Hussain
a year ago
Quick service and good xchange rate. Could do 5 star if they could do bank transfer.
JP UJP U
a year ago
Very easy pickup, great rates. 100% recommend.
Lovely to come back again here! Great team, great service
Hesham AhmedHesham Ahmed
a year ago
Tom BurnageTom Burnage
a year ago
Chris WoodcockChris Woodcock
a year ago
Petko SlavovPetko Slavov
a year ago
Great service and good rates. 5/5
Very good kouma
Happy with my purchase from Victoria street FX all very straight forward and a very good exchange rate will definitely use them again
TheJoel146TheJoel146
a year ago
Emilia CotellaEmilia Cotella
a year ago
Great rates and fast service!
Greg BeardGreg Beard
a year ago
Very friendly
Colin MorganColin Morgan
a year ago
Terrible no customer service. Miserable.Very, very slow.
Eleni TokaliEleni Tokali
a year ago
Tereza BurkiTereza Burki
a year ago
Very good, central and good rates, friendly staff
Sharon LaingSharon Laing
a year ago
Ordered on line, quick and efficient
Pradeep SPradeep S
a year ago
Pretty good experience.
Douglas KimDouglas Kim
a year ago
Great pricing and kind service! Highly recommended.
Katie AKatie A
a year ago
Amazing rates compared to other places in the area and the Japanese yen I ordered was ready within minutes. The guy behind the counter was really friendly!
Nazar VerenychNazar Verenych
a year ago
Very helpful!!! Very good service!
Polina LenskaiaPolina Lenskaia
a year ago
Khaled SherifKhaled Sherif
a year ago
Excellent staff and excellent customer service. Best rates in town
Thelma CommeyThelma Commey
a year ago
Quick service. Gentleman who served we was distracted tho and the rate wasn’t great
Service was fast and smooth; got a good exchange rate by placing an order beforehand
Anna SAnna S
a year ago
Quick, easy and always a good rate!
Kate LeiperKate Leiper
a year ago
Best exchange rate I have come across, especially when ordered online. Almost instant confirmation for pick up of € and the 2 staff - Jans & a lady - are super fast, efficient & friendly. I will be coming back!
Richard NunnRichard Nunn
a year ago
Best exchange rates as before. Place your order online and then collect the same day. Friendly service, especially from the lady in the Victoria Place outlet.
Always very good service and the beat exchange rates in London.
Anna FlorioAnna Florio
a year ago
Great service! Super nice people and good value for money!As the online rates are better than if you buy the currency directly in the shop, the lady in the shop waited for me to order my Euros online (it only took a minute) while i was IN the shop!! and prepared my currency straight away! I’ll definitely be coming back!
Bromley LondonBromley London
a year ago
Fantastic service, good exchange rate, great customer service, friendly staff
Sarah WallSarah Wall
a year ago
Faizel ManjooFaizel Manjoo
a year ago
Great rate and service.
Divyank ShablaDivyank Shabla
a year ago
Marcelo AbrahamMarcelo Abraham
a year ago
Ahmed MorsiAhmed Morsi
a year ago
Great place to exchange
Rakiat BADAMASRakiat BADAMAS
a year ago
Mohamed HossamMohamed Hossam
a year ago
Jay tiyanaJay tiyana
a year ago
Great service and the best money exchange rates in London!
Make sure you get the online price because it is different from the one they give you at the store! So order it online, there and then, you will istantly get a confirmation, you show it to them and they give you the cash!
AndreaAndrea
a year ago
Best exchange rates I’ve ever found in London. Quick and rapid service, great customer service. I always rely on the for traveling!
Chi Xiang WongChi Xiang Wong
a year ago
Very bad experience. Brought some SEK and wanted to change them to GBP on 18 Nov 2023, 3pm. I was not aware those were old notes and are no legal tender, which I was absolutely fine if I was not able to exchange them. The gentleman on duty was extremely rude and impolite towards me, and consistently asked where am I from.
Sir SnewingSir Snewing
a year ago
Kaho.CheungKaho.Cheung
a year ago
Quick service =)
Ive always used this as they had good rates compared to other exchanges and have left a 5star review on their main branch in the past.However, this time (13th November 2023 AM) the man behind the desk was extremely rude, disrespectful and seemed to not be interested in serving. He was more interested in listening to whatever he was listening to in his earphones.Key take is to probably head straight to their main branch or use a different exhange altogether.
Simon MaurerSimon Maurer
a year ago
Quick service and competitive rates
Karen JamesKaren James
a year ago
Very quick and helpful
Aaron ArmstrongAaron Armstrong
a year ago
Quick collection and very good rates. Will be using when I next travel abroad
L H-CL H-C
a year ago
Sukhbir MarbaySukhbir Marbay
a year ago
Great rates
BenBen
a year ago
Denis BahramDenis Bahram
a year ago
the best rate that can be offered and the best customers service it is the best one
sammy lawsammy law
a year ago
A very good tare and staff were helpful and friendly.
Iain ParkerIain Parker
a year ago
Best rates and service with a smile and engaging chat. What more do you want. Huge thanks
Dada VicenovaDada Vicenova
a year ago
Mercy EwesorMercy Ewesor
a year ago
Good rate, friendly staff and smiling
Lucy Boorman94Lucy Boorman94
a year ago
Better rate than post office and quick turn around.
Kumar was excellent and helpful.
Nirmitee MehtaNirmitee Mehta
a year ago
Better rate than all other exchangers in the area. Very quick
Romal CardozaRomal Cardoza
a year ago
Bonnie SmithBonnie Smith
a year ago
Great rates at Victoria FX, thank you!
GarethGareth
a year ago
Really good service
victoria hayvictoria hay
a year ago
Brilliant friendly and fast service
Good selection of currencies and rates.Easy to order quantities online, while quick to confirm availability and collection in store. Staff are efficient and polite.Would recommend.
jason gamingHDjason gamingHD
a year ago
Very good services please come and check them out
Bec GigsBec Gigs
a year ago
Sahar KSahar K
a year ago
Kuma is very nice
Bhumika DhakalBhumika Dhakal
a year ago
Excellent rates that you could get around london. Bit tricky to find as it sits inside another shop but excellent service
Nikita ShimkusNikita Shimkus
a year ago
Great rate, fantastic service & speed every time! Recommend!
ron illoviczron illovicz
a year ago
Helen KennedyHelen Kennedy
a year ago
On Saturday I needed to buy ‘the new’ 100 dollar bills for a trip to Buenos Aires I googled a bit and consistent with my daughters previous experience Victoria fx gave the best rate. But more than that, the service was great. Definitely would recommend them and I’ll use them again. Thank you.
Arthur AlvaradoArthur Alvarado
a year ago
Il was Nice. Good service 👍
Oliwia CymaOliwia Cyma
a year ago
The best currency exchange place in London!
Alex PenkovaAlex Penkova
a year ago
Great service!
maggymoomaggymoo
a year ago
Pleasant efficient transaction.tan v helpful. Good rate
Bernard HardingBernard Harding
a year ago
Very helpful fast and efficient serviceWill be using again
Many years ago I used to go to another currency exchange close by but this place has much better rates. I will be going here from now on!
Ajmal AliAjmal Ali
a year ago
Best exchange rate in london
saheer mksaheer mk
a year ago
Best prices!!! Good service.
Manuel GeorgeManuel George
a year ago
Best rate in London. Staff was so helpful.
Muhammed JiyadhMuhammed Jiyadh
a year ago
Best service!!! Highly recommend
Martin DaviesMartin Davies
a year ago
Best rates in London. Book rate in advance. Friendly staff!
Dawn GoremykinaDawn Goremykina
a year ago
This company always has fantastic tourist rates and it is quick and easy to order online. However, I have a mobility problem and the bus stop has been moved, so I had to walk quite a ong way in pain, so next time I will ask if I can pick up at the branch near the main entrance at Victoria Station, which I have so used before and is equally good and nearer the bus stop.
Martin BatekMartin Batek
a year ago
Good customer service
D EanD Ean
a year ago
Lovely experience with Umar! Easy exchange via bank transfer.
Paul VareedPaul Vareed
a year ago
"Best exchange rate, good service".
Akhil paulAkhil paul
a year ago
Highly recommend!!! Best exchange rate in London and best location.
Best exchange rate!!!! Highly recommend🤩
Jude ScottJude Scott
a year ago
Very competitive rates and good service
The customer service was terrible. We waited for 5 minutes for the guy to start serving us as he was talking on the phone. When he finally started serving us, he initially told us to go to a different branch because we wanted to pay by a debit card then he changed his mind and said that he can serve us after all, but called other people in the queue and left us waiting. Eventually after 30 minutes or so we were finally able to collect our cash. The guy was talking on the phone during the entire time. Really slow and rude service.
Colin MitchellColin Mitchell
a year ago
Fast efficient service
The woman on duty at around 18.38 at London Victoria Station in London calling was not very friendly. I ordered online and thought it would be simple. She seemed to not get my request at first, questioned if I had a pounds debit card. The rates were probably best in vicinity when I compared but I was dissatisfied with service. Unfortunate.
Philip DunnPhilip Dunn
a year ago
Easy to order online and get a very competitive rate. They had my details at the booth in Victoria so very smooth transaction.
Pawel PyzikPawel Pyzik
a year ago
Very good customer service. I had trouble finding currency for my vacation in Brazil and I managed to get it at a good rate at this exchange office.
Alina ZhAlina Zh
a year ago
Terrible service. On one occasion, the GBP notes I have received were not in good condition and I was unable to deposit them via ATM machine. They advertise their direct debit service (which you have to do via WhatsApp and not the website), yet the rates quoted on the website are different from what the clerk quoted. The ratings for this bureau are inflated as they bug you over whatsapp to leave them nice reviews for every single transaction. Avoid at all costs.
Gbraiel GbraielGbraiel Gbraiel
a year ago
Very fast effective and easy service. Best prices well done ✅
Pasquale CicalaPasquale Cicala
a year ago
Hamid KhatamiHamid Khatami
a year ago
Highly recommended, I find best rate online for selling my usd.Great prices
Very good exchange rates and very good attention.If you ask for the change online you get possibly the best change in London.
Dima ManeuskiDima Maneuski
a year ago
Professional and reliable service. Arguably the best exchange rates in London when ordered online. 100% recommend.
These guys had the best rate for USD/GBP exchange. I placed an order online and went to pick up the same day. Good service! Recommend!
Nigel WallisNigel Wallis
2 years ago
Just great - ordered via web, really competitive rates, excellent email and WhatsApp updates and confirmations, everything was there when I went to collect, couldn't have been easier or more convenient. And really helpful staff - a big thanks 🙂
Madeline BateMadeline Bate
2 years ago
Easy to order online beforehand - handy that they have WhatsApp to make enquiries to also - smooth process for ordering and receiving confirmation. Friendly staff when money was picked up too! A real gem!
Trev HTrev H
2 years ago
The best rate available in the area, speedy service at the counter and very simple to order online and collect, with a slight bonus in the rate for doing so. Excellent service.
Sonia SilvestriSonia Silvestri
2 years ago
The rates are the best, and it's easy to place an order online before collection in person.
Denis RyanDenis Ryan
2 years ago
Best Euro rate. An excellent polite and friendly service from your staff member in the kiosk in Victoria Place. I look very forward to future currency exchanges with you.
Andrea PaulAndrea Paul
2 years ago
Couldn’t have had a better experience. The manager and staff member were courteous, efficient, and fast. I needed to exchange GBP for CAD. Every single FX I’d contacted today, including the Post Office, had told me it would take two days for them to acquire the amount of CAD I required. Victoria FX sorted it out within 2 hours, and gave me the best rate as well. Can’t recommend them highly enough.
Michael MeyerMichael Meyer
2 years ago
I have been coming to the UK for hiking every year for 6 years. Every year I go to Victoria FX Change to exchange my ugly euros for pretty pounds. At Victoria FX Change I get the best rate imaginable. In Germany banks recommend that their customers should exchange euros at their bank in order to get a good exchange rate. Victoria FX Change has always been better. Thank you also for the great service and the always outstanding friendly staff.
gemma Cgemma C
2 years ago
Best rate to sell my euros I have found near Victoria Station. He was quick and very nice. 5 🌟 customer services
francis victoriafrancis victoria
2 years ago
I was in a hurry, Gan made sure I still got the best rate. Thank you so much for helping me ! Would definitely would be doing all my currency exchanges with you guys !
You'll be hard pressed to find a better rate. Their shop is on the 1st floor of the shopping arcade above the station, but it's worth the effort - all in fx rate was 23,5% better in comparison to the other shop on the concourse!
Janna GoodwilleJanna Goodwille
2 years ago
Super quick efficient and friendly service. Ordered online and collected same evening with texts with directions and to answer questions and provide reassurance. Good rates too!
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